Privacy Policy

2999 Game Privacy Policy — Our Commitment to Protecting Your Data

This privacy policy explains in detail how the information you share with us while using 2999 game is collected, stored, used, and kept secure.

Last Updated: January 2026
Language: Bangla
Version: 2.4

01 Introduction & Scope

2999 game (hereinafter referred to as "we", "the platform", or "2999 game") takes your privacy very seriously. This privacy policy explains what information we collect about you and why, when you use our website, mobile app, or any of our services.

This Privacy Policy applies to all 2999 game services — including the web platform, mobile application, live chat support, and email communications. By using the platform, you are considered to have accepted this Privacy Policy.

This policy is written in plain, easy-to-understand Bangla. If any part is unclear, feel free to reach out directly to our Bangla support team.

02 What Information We Collect

2999 game collects two types of information — what you provide directly and what is gathered automatically through your use of the platform.

Information you provide directly:

  • Name, date of birth, and gender.
  • Email address and mobile number.
  • Current address and nationality.
  • National ID or passport number (for KYC verification).
  • Payment method details — mobile banking numbers, etc.
  • Queries and complaints submitted via live chat and email.

Automatically Collected Information:

  • IP address and device type.
  • Browser information and operating system.
  • Time spent on the platform and pages visited.
  • Betting history and transaction records.
  • Login time, location, and device fingerprint.
We never store your full bank card number or PIN. Payment details are held only as encrypted tokens.

03 How your information is used

2999 game uses your data only for specific, legitimate purposes. The table below outlines our data processing purposes and their legal basis:

Purpose Data Used Legal Basis
Account Creation & Management Name, email, phone Contract Performance
Age & Identity Verification (KYC) NID/Passport, photo Legal obligation
Transaction Processing Payment Information Contract Performance
Fraud & Abuse Prevention IP, device, login Legitimate interest
Sending Bonuses & Promotions Email, phone Consent
Customer support services Chat history, email Contract Performance
Responsible Gaming Monitoring Betting History Legitimate interest

We never sell your personal data to third parties for marketing or advertising purposes. You can unsubscribe from promotional emails at any time.

04 Data Retention Period

2999 game does not retain your data longer than necessary. The general rules are:

  • While your account is active: All data is retained on record.
  • After account closure: Financial transaction records are typically retained for up to 5 years due to legal obligations.
  • KYC documents: Up to 7 years after verification.
  • Marketing Data: Deleted upon withdrawal of consent.
  • Log File: Generally 90 days.
Certain data may be retained temporarily for longer periods if required for legal investigations or dispute resolution.

05 Sharing Information with Third Parties

2999 game may share information with certain third parties in limited circumstances and under strict contractual agreements:

  • Payment Processors: Information required to process transactions.
  • KYC verification services: To verify your identity.
  • Fraud Prevention Agencies: For account security.
  • Legal authority: When required by a court order or lawful investigation.
  • Cloud Service Providers: Under processing agreements only.

All third parties are required to comply with our privacy standards. They are not permitted to use your data for their own purposes.

06 Cookies and tracking technologies

2999 game uses cookies and similar technologies to enhance your experience. The types of cookies we use include:

  • Essential Cookies: Required for login sessions and security — these cannot be disabled.
  • Performance cookies: To monitor page load speed and errors.
  • Functionality Cookies: To save your language preferences and settings.
  • Analytics Cookies: To analyze platform usage (anonymized).

Non-essential cookies can be disabled through your browser settings. However, turning off certain cookies may affect the functionality of some platform features.

07 Data Security Measures

2999 game uses industry-standard security measures to keep your personal and financial information safe:

  • 256-bit SSL/TLS encryption — applied to all data transmissions.
  • Encryption at rest — for data stored in the database.
  • Two-Factor Authentication (2FA) — for account login.
  • Regular security audits and penetration testing.
  • Restricted staff access — only authorised personnel can view your data.
  • 24/7 security monitoring and incident response team.
No system is 100% secure. In the event of a data breach, we will notify you and the relevant authorities within the legally required timeframe.

08 Children's Privacy

2999 game strictly enforces an 18+ policy. We do not knowingly collect personal information from anyone under the age of 18.

If we become aware that a minor's data has entered our system, the account will be immediately closed and the data deleted. Parents or guardians who suspect unauthorized access can report it to our support team.

09 Your Data Rights

As a 2999 game member, you have the following rights. To exercise any of them, please contact our support team:

Right to Access

You can request to know what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

You can request the deletion of your data under certain circumstances.

Right to restrict processing

You can restrict how your data is used in certain circumstances.

Right to Data Portability

You can receive your data in a structured, portable format.

Right to Object

You can opt out of marketing communications at any time.

10 International Data Transfers

As 2999 game is an international platform, your data may be stored and processed on servers outside Bangladesh. Regardless of where your data is held, the standards set out in this Privacy Policy always apply.

For international transfers, we ensure the highest level of protection and only work with partners who comply with international data protection standards.

11 Privacy Policy Changes

This privacy policy may be updated from time to time due to business changes, the addition of new services, or legal requirements.

For significant changes, we will notify you via your registered email and through platform notifications. Continued use of the platform after any changes constitutes acceptance of the updated policy.

You can always check the "Last Updated" date at the top of this page to see when the policy was last revised.

12 Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact us:

  • Email: support@2999game.ws
  • Live chat: Chat button at the bottom right corner of the platform.
  • Support Hours: 24 hours, 7 days a week.

Data protection requests are typically responded to within 30 days. For complex cases, this may be extended by a further 60 days — and you will be notified in advance if that applies.


Why your data is safe with 2999 Game

Our privacy policy is built on these core principles

End-to-End Encryption

Every transaction and personal detail you share is encrypted with 256-bit SSL. No one can intercept or read it in transit.

Data is never sold

We never sell your personal data to advertisers or third parties. That is our core commitment.

Restricted Staff Access

Only authorised personnel can access your data, and every access is logged.

Regular Security Audits

Independent security experts regularly audit our systems to ensure there are no vulnerabilities.

Transparent Consent Management

Your explicit consent is obtained for marketing communications and can be withdrawn at any time.

Bangla Support

For any privacy-related questions, our support team is available 24/7 to assist you.


Privacy FAQs

Answers to the Most Frequently Asked Questions

No, never. Your phone number is used solely for account verification, transaction confirmation, and customer support. It is never sold or shared with third parties.

Most data will be deleted. However, financial transaction records must be retained for 5–7 years due to legal obligations. After that period, all data is permanently deleted.

Disabling essential cookies will prevent login and core features from working. However, turning off analytics and marketing cookies will not affect normal platform functionality.

Email us at support@2999game.ws or reach out via live chat. Once your identity is verified, a copy of your data will be sent within 30 days.

Every marketing email includes an "Unsubscribe" link at the bottom. Clicking it will stop communications immediately. You can also manage your notification preferences from your account settings.

🔒 Start betting in a secure environment

Your data is completely secure at 2999 game. Register today and enjoy the experience.

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